Join the Bright Pattern team in Orlando, Florida for our Lunch and Learn, hosted at Service Management World 2022. Service Management World 2022 is hosted by HDI from November 12th until November 16th, and is a conference that allows some of the brightest and most experienced in the service management industry to gather and share ideas, as well as strategy for delivering better service in the service management world. Held at the Omni Resort at ChampionsGate in Orlando, Service Management World is one of the largest conferences of its kind.
Bright Pattern is excited to host a Lunch and Learn with IT industry expert, Kevin Smith.. With an omnichannel contact center platform that integrates seamlessly with any other third-party platform, Bright Pattern can integrate with some of the largest service management platforms in the service management space, like Ivanti, SeviceNow, BMC, and Matrix42. At the Lunch and Learn, you and your team can learn about how ROI can be improved at the help desk with omnichannel technology, as well as ways to improve service delivery in your help desk. The Lunch and Learn will be held on Tuesday, November 15 from 12:45PM to 1:30PM in the Partin Room.
Bright Pattern’s platform is fully omnichannel, allowing help desks and service management organizations connect on any channel with users, like voice, email, text messaging, SMS, web chat, video chat, messenger apps, and more. Bright Pattern’s platform can also turbocharge end user service and IT help desk tasks through automation features, omnichannel communication, and powerful, comprehensive integrations.
Bright Pattern will be located at Booth #700. The Bright Pattern team is excited to meet you and talk to you about how Bright Pattern can help make ITSM and ESM better, as well as how your help desk can see immediate ROI.
