A growing number of users have become acquainted using Microsoft Teams over the past year or so, making use of the platform to increase productivity and connect with colleagues in the age of hybrid or remote working. The video conferencing software has gained a large fan base, with people able to use screen sharing chat, chat functions and shared video files and more.
Microsoft Teams Phone is A cloud-based telephone system that provides businesses with a full telephone solution. Microsoft Teams Phone allows users to make calls inside Microsoft Teams so users can remain connected with their tablet, laptop mobile, desk or mobile phone. Receiving and making calls to mobile phones and landlines via the PSTN within Teams is possible with an add-on, such as Teams Phone Standard or Teams Phone with Calling Plan or part of Microsoft 365 E5. These options offer a cloud-based phone system for Teams that includes features like holding, blind or secure transfers, as well as reporting capabilities for those who manage call solutions.
It replaces PBXs that are traditional and allows for key calling capabilities by using a cloud-based call control system, which handles the overall telephony requirements in Microsoft Teams.
A calling plan gives users with an initial telephone number and minutes for calling in order to place and take calls. Domestic calling plans are available in Teams Phone with calling Plan or is able to be incorporated to Microsoft 365 E5
Enjoy instant, high-quality audio and video communications wherever you go with smooth transitions between devices.
There are numerous advantages, not just over traditional PBX devices, but other VoIP and cloud-based PBX systems.
|
Support your remote workforce |
|
|
Bring together multiple locations |
|
|
Use any device |
|
|
Unify communications channels |
|
|
Flexible pricing model |
|
1. Collaboration
If people are working in the same area or even in the same town, or in different countries around the world Collaboration is essential. This is particularly important in multi-disciplinary work. Microsoft Teams Phone makes teamwork effortless by providing a vast selection of tools for collaboration that your employees can access across all devices.
2. Flexibility and Accessibility
According to the types of work they do depending on the type of work they do, they may not require tablets or laptops along with their. But, you may be required to communicate with them for assistance or collaboration. Being able to connect with them easily by phone enhances ability to communicate and is more accessible for your business. This also increases the capacity to quickly respond to urgent situations.
3. Microsoft Teams Phone Hands-Off Features
The majority of busy managers have had to manage an event while traveling between places. One of the worst things you would want to do in such situations is try to deal with the phone. Microsoft Teams Phone now features compatibility with Apple CarPlay. This allows employees to utilize the built-in controls inside their cars to join meetings while on their commutes in a safe manner.
4. Call Record and Transcription
One feature that is worth special recognition is the ability to record and then transcribe calls one-on-one. Microsoft estimates that people across the globe will be able to use this feature in their phones by the year 2021’s end. It greatly reduces the need for pen and paper and also provides the ability to hold accountable verbal agreements.
5. Productivity
Zoom and a variety of other platforms for meetings provide excellent opportunities to connect effectively. However, the constant switching between different apps and keeping multiple subscriptions costs time and cost. Forbes reports that it can cost businesses 32 days of lost time each year. So, sticking to applications that are part of the Microsoft ecosystem that you are already using improves productivity and efficiency.
6. Microsoft Cohesiveness
In the past couple of months Microsoft extensively promoted transferability for Cloud PC. Cloud PC. Workers could leave work at home, go back to work and continue where they left off prior to. Microsoft Teams now offers a similar feature to allow users to move between devices easily. Your employees need to start Microsoft Teams on the Microsoft Teams app on the next device, and then move the call to continue.
7. Spam Protection
In the past few years, the number of spam calls have risen to record highs. If you run a business where every phone call is important then you must call the number whenever it comes up. Microsoft Teams Phone now includes the ability to recognize spam so that you can block the call and work to improve your business by implementing value-adding actions. Additionally, it frees up lines for partners and customers to connect.
8. Microsoft Teams Phone Calling Plans
Did you know you can connect your calls to Microsoft’s network? The calling plans offered by Microsoft offer a convenient way for businesses to connect with each other across the globe and within the United States. The company currently serves 33 countries around the world. Some of the latest new additions are Croatia, Estonia and Slovenia.
9. Walkie-Talkie Feature
A few years ago mobile phone companies had a go at possibilities of smartphones functioning as walkie-talkies. Microsoft made this feature available at the end of September 2021, for corporate use. Instead of making phone calls workers simply need to push to speak. This allows employees to communicate with one another instantly. Although not suitable for all office designs however, it will benefit many employees who value and help to facilitate instant communication.
10. Cloud Call Management
Additionally, you can make use of Teams phones to manage queues of calls. Make use of it to create greetings, identify phone trees, establish guidelines to route calls, arrange transfers, and even select hold music. Users can also make use of call forward to divert calls outside of the office and mobile phones that are great for remote and hybrid workers. Employees can also use call forwarding or lines to share calls to improve call management.
Microsoft Teams Phone requires an Office 365 subscription. This is in turn a requirement that companies make the switch to cloud. This can be a difficult process however having a trusted migration vendor will make all the difference. Cloudficient Cloudficient Our experts are dedicated to ensuring you get a smooth and secure migration
1. User numbers. There are 2 types:
2. Service numbers: Service numbers are offered in various types of numbers and the availability varies depending on the country or region.
Teams provide toll-free national numbers in more than 60 countries/regions. Certain regions and countries, as well as originating numbers, like calls made from mobile phones, could sometimes incur an additional cost for tolls to the person calling.
