Gartner’s Software Advice Names Bright Pattern FrontRunner for Call Center Software
Out of over 100 products evaluated by Gartner, Bright Pattern Contact Center scored above legacy vendors including Genesys PureCloud, NICE inContact CXone, Five9, Aspect, and RingCentral in annual FrontRunners Call Center Quadrant
Bright Pattern Outranks the Competition in G2 Crowd’s Summer 2019 Contact Center Infrastructure Report
Bright Pattern, leading provider of omnichannel cloud contact center software, announces inclusion in G2 Crowd’s Contact Center Infrastructure Report, ranking above industry leaders including Five9, NICE inContact, Avaya Aura, Aspect, and 8×8 for overall customer satisfaction
Bright Pattern to Sponsor and Speak at Customer Contact Week Vegas 2019
Bright Pattern to Present “Keys for Creating and Measuring Great Omnichannel Journeys” at Customer Contact Week Vegas 2019
Bright Pattern Partners with Toga Customer Services
Bright Pattern partners with Toga to deliver a modern, cloud-based contact center solution that is powerful yet easy to use and customize to meet unique business needs
Bright Pattern to Sponsor and Present at the Northeast Contact Center Forum Conference and Expo
Bright Patten, leading provider of omnichannel cloud contact center software to present omnichannel benefits at the annual NECCF Conference and Expo
Bright Pattern Partners with Promero to Offer Powerful Omnichannel Contact Center Software
Bright Pattern partners with Promero to deliver a modern, cloud-based contact center solution that is powerful yet easy to use and customize to meet unique business needs.
Bright Pattern Contact Center Now Available on Microsoft AppSource
Bright Pattern, a leading provider of omnichannel cloud contact center software for innovative companies, today announced the availability of Bright Pattern Contact Center on Microsoft AppSource, an online cloud marketplace providing tailored line-of-business solutions
Bright Pattern Customer, VIPdesk, Selected as Finalist
VIPdesk, leader in outsourced customer service, selected as finalist for 2019 Excellence in Customer Service Award
Bright Pattern to Sponsor and Present at ICMI Contact Center Expo 2019
Ted Hunting, SVP of Marketing at Bright Pattern, to Present the Omnichannel Contact Center Solution Spotlight at ICMI Contact Center Expo 2019
Bright Pattern Selected by the Market-Leading BPO, The Connection
Bright Pattern, leading provider of omnichannel cloud contact center software for innovative companies, selected by The Connection, premier BPO for Fortune 500 companies