Bright Pattern Extends Service to the UK and Republic of Ireland
Bright Pattern, a global provider of multichannel cloud contact center software, expands its presence in the United Kingdom and the Republic of Ireland to enhance local voice communications and improve regional compliance
Bright Pattern to Unveil Faster, Easier Cloud Customer Service
Bright Pattern to exhibit and present its Spring 2018 release of faster, easier cloud customer service with voice, digital channels, bots, and agents working together as one at the annual Customer Contact Week in Las Vegas, June 18–22
Bright Pattern Adds New Chief of Marketing to Executive Team
Bright Pattern, the Leading Omnichannel Cloud Contact Center Platform, Announces Ted Hunting as Senior Vice President of Marketing
Bright Pattern Expands Multi-Cloud Portability with Microsoft Azure
Bright Pattern, a global provider of omnichannel cloud contact center software, has deployed a production installation in Microsoft Azure
A New Paradigm in Customer Experience for Fortune 1000 Companies
Bright Pattern provides a cloud-based, all-in-one omnichannel solution to Omni Interactions to transform its traditional contact center operations
Bright Pattern Integrates with Google to Provide Text-to-Speech
Bright Pattern omnichannel contact center software now integrates with Google to provide powerful text-to-speech features to customers
Republic Wireless’s Remote Workforce
Bright Pattern, leading provider of cloud-based contact center software, helps Republic Wireless deliver outstanding omnichannel customer experiences without the need for a traditional brick-and-mortar contact center
Bright Pattern Integrates with GoVivace
Bright Pattern, leading provider of omnichannel contact center software, integrates with GoVivace for advanced speech technology
Sergey Menshikov Promoted to Vice President of Product Management
Bright Pattern, leading provider of omnichannel contact center software, has appointed industry veteran, Sergey Menshikov, as Vice President of Product Management
Award-Winning Technical Support Company
Bright Pattern, leading provider of cloud-based contact center software, brings 80024Support to the modern age of customer experience by replacing old legacy contact center system