AI Applications for Contact Centers Enabled by IBM Watson
Bright Pattern, leading provider of multichannel cloud contact center software, announces a new level of customer service automation using artificial intelligence enabled by IBM Watson cognitive technology
Annual Northeast Contact Center Forum Conference and Expo
Bright Pattern, leading provider of multichannel cloud contact center software, to sponsor the annual Northeast Contact Center Forum (NECCF) Conference and Expo, June 13, 2017 at Gillette Stadium.
The 29th Annual Conference of Healthcare Call Centers
Bright Pattern, leading provider of multichannel cloud contact center software, to sponsor the 29th annual conference of Healthcare Call Centers, June 7-9, 2017 in Salt Lake City, UT
Call Center Leader in FrontRunners Quadrant
Bright Pattern, global provider of multichannel cloud contact center software, has been identified as a leader on the FrontRunners quadrant for Call Center Software
Bright Pattern Integrates Telegram to Omnichannel Contact Center Software
Bright Pattern, leading provider of multichannel cloud contact center software, now integrates with Telegram to provide a new era of contact center messaging.
Bright Pattern Integrates Google Cloud Speech
Bright Pattern integrates Google cloud speech to omnichannel contact center software
Bright Pattern Simplifies Omnichannel Workforce Management
Bright Pattern, leading provider of omnichannel cloud contact software integrates with Pipkins to provide the most accurate contact center workforce management solution
Bright Pattern Unveils Omnichannel Communications for ServiceNow
Bright Pattern, leading provider of omnichannel cloud contact center technology, unveils omnichannel communications for ServiceNow
We Expand ServiceNow Platform’s Communication Channel Lineup
Bright Pattern announced today their sponsorship at the annual ServiceNow Conference, KnowledgeNow 2017.
Facebook Messenger for a G500 Consumer Electronics Company
Bright Pattern, leading provider of omnichannel cloud contact center software partners with Ttranscosmos, global leader in outsourced services, to offer customer service over Facebook Messenger for global consumer electronics company