Cloud Contact Center Sets New Scalability Benchmark
New tests show that the Bright Pattern™ next-generation cloud-based contact center solution scales smoothly for tenants from 5 to 5,000 concurrent agents at full load. Customers have been waiting for proof that the cloud can support sales & customer service for small business and large enterprises
Bright Pattern Integrates Cloud Contact Center with Salesforce
Bright Pattern™ integrates next-gen Bright Pattern™ cloud contact center with salesforce CRM, unifying call center communications with CRM. With integration between cloud contact center and Salesforce, your business will benefit from flexible communications with a complete customer view
Next-Generation Cloud-Based Customer Service Solution
Architected from the ground up as a cloud-based service, Bright Pattern offers the right blend of enterprise-grade functionality, reliability, and scalability not available in the industry