Facebook Messenger for a G500 Consumer Electronics Company
Bright Pattern, leading provider of omnichannel cloud contact center software partners with Ttranscosmos, global leader in outsourced services, to offer customer service over Facebook Messenger for global consumer electronics company
Bright Pattern Wins Great User Experience Award and Rising Star Award
Bright Pattern has been identified as a leading provider of multichannel cloud contact center since its founding in 2010.
Bright Pattern Supports European Customers
BeCloud, Cloud Contact Center Applications consultancy, to be newest European partner to deliver “Powered by Bright Pattern” cloud offering to its customers
Three Years of On-the-Fly Upgrades
Bright Pattern, provider of omnichannel cloud contact center software, releases new features on-the-fly
Bright Pattern Simplifies Omnichannel Payment Processing
Bright Pattern, provider of cloud contact center software, integrates with PaySimple, provider of cloud payment acceptance platform, to provide payment processing features to its customers
Bright Pattern Sponsors Argyle Customer Experience Leadership Forum
Bright Pattern, leading provider of multichannel cloud contact center software, to sponsor 2017 Argyle Customer Experience Leadership Forum, March 23rd, 2017 in San Francisco, CA
The World’s Largest Advanced Caller ID Database from Next Caller
Bright Pattern partners with Next Caller to provide customers with Advanced Caller ID within the Bright Pattern platform allowing businesses to access the Next Caller database of over 500 million caller profiles in real-time
Bright Pattern Partners with Alterra.ai to Bring Virtual Agent AI
Bright Pattern, provider of omnichannel cloud contact center software, partners with Alterra.ai, provider of virtual agents powered by AI and Deep Learning
CTI Integration with Oracle RightNow
Bright Pattern, leading provider of omnichannel cloud contact center software, today announces its extended offering with Oracle RightNow Integration
Bright Pattern Extends Its Service to Australia and New Zealand (ANZ)
Bright Pattern, global provider of multichannel cloud contact center software, continues to expand its presence in the Asia-Pacific region