Bright Pattern Announces Record Growth, Profitability, and Other 2022 Milestones
Bright Pattern surpasses 500 customers, achieves #1 ranking by customers, and releases the industry’s only Omni-Enterprise CXTM solution with Bright Pattern Mobile
Bright Pattern Contact Center Now Available on Microsoft AppSource
Bright Pattern Contact Center, capable of easily integrating with Microsoft business solutions, is now available on the Microsoft AppSource.
Bright Pattern Named “Hot Vendor” by Aragon Research
Vendors selected for the “Hot Vendor” report are noteworthy, visionary, and innovative.
Bright Pattern Ranked #1 in G2 Crowd’s Fall 2022 Report
Bright Pattern rated higher than all competitors in areas including Implementation Time, ROI, Quality of Support, Ease of Doing Business, and Customer Satisfaction per leading customer review site.
Aragon Research Recommends Bright Pattern Contact Center Software
Bright Pattern’s advanced omnichannel contact center platform and CX technology is recommended by Aragon Research for buyers looking for flexibility and to streamline their CX.
Bright Pattern Delivering Keynote at CCW Europe on the Future of CX
Bright Pattern to exhibit and speak at CCW Europe October 3-5 in Amsterdam
Gapcloud Chooses Bright Pattern For It’s Effortless Integration with Microsoft Products, Ease of Use, and Speed of Deployment
Gapcloud partners with Bright Pattern to provide cloud-based omnichannel contact center software to businesses and users, and deliver cost-effective Microsoft Teams integrations with the business’s contact center operations.
Bright Pattern Mobile Empowers Any Employee in the Enterprise to Improve CX
Bright Pattern Mobile allows remote and mobile employees, subject matter experts, and contact center agents to directly connect with customers on voice or digital channels.
Fortune 500 Healthcare Insurance Company Selects Bright Pattern
One of the largest health insurance companies deploys Bright Pattern call center software in days to reach out to healthcare providers to review their credentials and expand their healthcare partner network.
Bright Pattern in 2022 TrustRadius Awards
Bright Pattern Rated #1 in four categories: highest rated Contact Center, Customer Engagement Solution, IVR, and Sales Dialer with a score of 10 out of 10 in each category.