Bright Pattern Finalist for “Cloud-Based CX Solution of the Year”
Bright Pattern for third year has been selected by Customer Contact Week, the world’s largest customer contact event for the CCW Excellence Awards – following previous nominations for “Disruptive Technology of the Year” and “Omnichannel Solution of the Year”
Bright Pattern Announces Remote Assist
Bright Pattern unveils natively-built Remote Assist, which improves remote workforce efficiency, lower issue resolution time, and improves ROI, at Europe’s largest IT Service Management Tradeshow, SITS London.
Bright Pattern and Matrix42 Partner to Bring AI-Powered Communication
Turbocharge Matrix42 with an Omnichannel Communication Interaction Platform for
digital transformation, AI-powered automation, and remote service desk capabilities
Two Leading North American Wireless Service Providers Choose Bright Pattern
Bright Pattern, leading provider of AI-powered omnichannel cloud contact center for innovative companies, deployed to personalize customer experience for two national wireless telecommunications companies in the U.S.