Nachrichten und Pressemitteilungen

Sehen Sie sich die neuesten Nachrichten und Pressemitteilungen von Bright Pattern an.

News

How CCaaS Can Improve ROI in Your Call Center

While most organizations are familiar with the functions of a call center, they may not realize how much call or contact center technology can improve a business’s top and bottom line with improved ROI. Businesses of all sizes can provide optimal customer service, improve revenue and reduce costs using contact center as a service.

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News

Ted Hunting on the 5 Ways To Create a Wow! Customer Experience

Ted Hunting leads marketing at Bright Pattern, a leader in innovative cloud customer experience platforms. Hunting is a recognized speaker in the customer experience industry with keynotes and presentations at top conferences including Gartner, Forrester, Customer Contact Week, ICMI, Enterprise Connect, Execs in the Know and more.

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