News and Press Releases

Bright Pattern powers global omnichannel customer service across 31 countries, creating effortless customer experiences and strengthening ROI

Bright Pattern, leading provider of omnichannel contact center software, receives top recognition from Gartner’s Software Advice in annual FrontRunners Call Center Quadrant

Bright Pattern Integrates with SAML 2.0 to Provide Customers with Third-Party Single Sign-On Functionality

Bright Pattern, a global provider of multichannel cloud contact center software, expands its presence in the United Kingdom and the Republic of Ireland to enhance local voice communications and improve regional compliance

Bright Pattern to exhibit and present its Spring 2018 release of faster, easier cloud customer service with voice, digital channels, bots, and agents working together as one at the annual Customer Contact Week in Las Vegas, June 18–22

Bright Pattern, the Leading Omnichannel Cloud Contact Center Platform, Announces Ted Hunting as Senior Vice President of Marketing

Bright Pattern, a global provider of omnichannel cloud contact center software, has deployed a production installation in Microsoft Azure

Bright Pattern provides a cloud-based, all-in-one omnichannel solution to Omni Interactions to transform its traditional contact center operations

Bright Pattern omnichannel contact center software now integrates with Google to provide powerful text-to-speech features to customers