Press Releases
Bright Patternat Customer Contact Week (CCW) 2020
Bright Pattern is leading a workshop and panel discussion with CX leaders from YMCA of the North, Randstad, and VIPdesk
December 9, 2021
Bright Pattern is leading a workshop and panel discussion with CX leaders from YMCA of the North, Randstad, and VIPdesk
Next Leadership Development Corporation launches revolutionary Community Communications Center, serving as an omnichannel information center to mitigate systemic racism and connect Black Boston residents with resources
Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality
Bright Pattern’s Omnichannel Interaction Platform complements existing ITSM solutions like ServiceNow, Matrix 42, BMC, and Ivanti so ITSM and ESM executives can achieve goals to add digital channels, automation, and AI.
Hi-tech home workout equipment maker deploys Bright Pattern to drive record sales, improve customer experience, and better support customers across voice and digital channels.
The wholesaler known for providing exceptional customer experience uses Bright Pattern Contact Center software for omnichannel customer experience in Latin America
Digital-first travel company deploys Bright Pattern Contact Center software to drive sales and improve customer experience using chat, messengers, SMS, in-app messaging, and voice.
Global food giant chooses Bright Pattern to unify interactions across channels and business units for their Latin American contact center operations
Bright Pattern’s latest release supports the most extensive number of social messaging apps in the industry as digital messenger adoption grows.