Press Releases
Bright Pattern Ranked #1 by Industry Analyst Omdia
Omdia, formerly known as Ovum, names Bright Pattern the Company to Watch in Recent Contact Center Buyer’s Guide
August 18, 2020
Omdia, formerly known as Ovum, names Bright Pattern the Company to Watch in Recent Contact Center Buyer’s Guide
Bright Pattern has been selected by Customer Contact Week, the world’s largest customer contact event, as a finalist for Disruptive Technology Solution of the Year
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Bright Pattern selected by Everise to provide advanced Customer Experience solutions to innovative connected device start-ups
The United Kingdom is revolutionizing their contact tracing program with innovative contact center technology to contain the spread of COVID-19 while ensuring the safety of their employees through cloud-based remote workforce technology
Alestra, deploys Bright Pattern Contact Center for nonprofit, CENACED, to offer remote psychological teleassistance services during the pandemic
Intelisys, the industry’s leading Technology Service Distributor of telecommunications network and cloud services, adds Bright Pattern Contact Center to its portfolio to help customers with digital transformation, omnichannel conversations, omnichannel quality management, and AI implementation
Naver search platform, the creator LINE, Asia-Pacific’s leading messenger app with over 600 million users, uses Bright Pattern Contact Center for remote workforce