A world leader in luxury exploration travel swiftly moves to a 100% remote workforce model for its contact center using Bright Pattern’s award winning cloud-based software known for its innovative remote workforce capabilities
Out of over 100 products evaluated by Gartner, Bright Pattern was named a leader in the 2020 Call Center Software FrontRunners Quadrant with customer ratings higher than Five9, Genesys PureCloud, NICE inContact, RingCentral, 3CLogic, and Talkdesk
South Korea Center for Disease Control is revolutionizing their contact tracing program with innovative cloud contact center technology to contain the spread of COVID-19
The company who revolutionized the online real estate market deploys Bright Pattern omnichannel contact center platform with Zendesk
Bright Pattern is helping one of the largest US banks support small business clients navigate this challenging time with the launch of its Paycheck Protection Program
Former Apple employees launch Level Lock, the first invisible smart lock designed to install inside your door in minutes, and choose Bright Pattern Contact Center platform to provide effortless customer service
Bright Pattern presents key findings from Canam Call Center AI Benchmark Trend Report
Bright Pattern AI Solution Packs are an industry-first for making Artificial Intelligence easy to deploy in contact centers with immediate ROI
Bright Pattern’s state-of-the-art, cloud-based software includes seamless Salesforce integration
