News and Press Releases

Bright Pattern omnichannel contact center software now integrates with Google to provide powerful text-to-speech features to customers

Bright Pattern, leading provider of cloud-based contact center software, helps Republic Wireless deliver outstanding omnichannel customer experiences without the need for a traditional brick-and-mortar contact center

Bright Pattern, leading provider of omnichannel contact center software, integrates with GoVivace for advanced speech technology

Bright Pattern, leading provider of omnichannel contact center software, has appointed industry veteran, Sergey Menshikov, as Vice President of Product Management

Bright Pattern, leading provider of cloud-based contact center software, brings 80024Support to the modern age of customer experience by replacing old legacy contact center system

Bright Pattern, global provider of omnichannel contact center software, welcomes John O’Brien to the team to lead international sales in Australia and New Zealand

Bright Pattern, enterprise contact center software provider, achieves PCI 3.2 Compliance and Certification from independent third-party auditor, CompliancePoint

Trusource Labs Relies on Bright Pattern’s Contact Center Solution to Deliver Modern Customer Support Services at a Fast Pace

With this new release, Bright Pattern enters the next frontier in business continuity with active-active disaster containment option.