News and Press Releases

Start-up disrupting the travel industry selects Bright Pattern for its global travel services platform to provide seamless, effortless omnichannel experience to customers

Bright Pattern Partner Program provides an immediate path to revenue to value-added resellers (VARs) and solution providers with the only cloud-first omnichannel contact center solution in the industry

Bright Pattern, leading provider of omnichannel cloud contact center software, to partner with NTT Communications and to provide NTT Communications as a telecommunications provider in Japan

Bright Pattern, leading provider of omnichannel cloud contact center software, integrates with Loxysoft to provide the leading workforce management (WFM) solution to one of the fastest growing outsourced omnichannel service providers, VIPdesk Connect

Bright Pattern, leading provider of omnichannel contact center software, is recognized by the Gartner Digital Markets network and GetApp as the top provider of cloud contact center software

Bright Pattern, leading provider of omnichannel cloud contact center software, partners with Waterfield Technologies to provide innovative customer support technology

GetApp releases Q3 2018 Call Center Software with Bright Pattern ranking #1 above leaders like Five9, inContact, and Genesys

Bright Pattern Contact Center Software will be a core component of Conduit Global’s CX100™ cloud suite providing their customers with an innovative omnichannel contact center platform and agile services to deliver an exceptional customer experience

Bright Pattern, leading provider of omnichannel cloud contact center software, partners with VIPdesk Connect to provide innovative customer support technology