Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality
Bright Pattern’s Omnichannel Interaction Platform complements existing ITSM solutions like ServiceNow, Matrix 42, BMC, and Ivanti so ITSM and ESM executives can achieve goals to add digital channels, automation, and AI.
Hi-tech home workout equipment maker deploys Bright Pattern to drive record sales, improve customer experience, and better support customers across voice and digital channels.
The wholesaler known for providing exceptional customer experience uses Bright Pattern Contact Center software for omnichannel customer experience in Latin America
Digital-first travel company deploys Bright Pattern Contact Center software to drive sales and improve customer experience using chat, messengers, SMS, in-app messaging, and voice.
Global food giant chooses Bright Pattern to unify interactions across channels and business units for their Latin American contact center operations
Bright Pattern’s latest release supports the most extensive number of social messaging apps in the industry as digital messenger adoption grows.
The leading hair restoration company for over 40 years chooses Bright Pattern Contact Center Software to power omnichannel conversations over mobile phones, voice, email, chat, SMS/MMS text message
The YMCA of the North, a nonprofit with over 370,000 members, chooses Bright Pattern over Five9, Genesys, inContact, and RingCentral to power their customer experience
