Noticias y comunicados de prensa

Vea las últimas noticias y comunicados de prensa de Bright Pattern.

News

How CCaaS Can Improve ROI in Your Call Center

While most organizations are familiar with the functions of a call center, they may not realize how much call or contact center technology can improve a business’s top and bottom line with improved ROI. Businesses of all sizes can provide optimal customer service, improve revenue and reduce costs using contact center as a service.

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News

Ted Hunting on the 5 Ways To Create a Wow! Customer Experience

Ted Hunting leads marketing at Bright Pattern, a leader in innovative cloud customer experience platforms. Hunting is a recognized speaker in the customer experience industry with keynotes and presentations at top conferences including Gartner, Forrester, Customer Contact Week, ICMI, Enterprise Connect, Execs in the Know and more.

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