Bright Pattern announces growing relationship with Oracle to advance multichannel customer conversations using voice and digital channels out-of-the-box
Bright Pattern, leading provider of omnichannel cloud contact center technology, announces the availability of Summer Release 2017
Bright Pattern begins development on cognitive business solution using IBM Watson APIs on IBM Cloud to leverage call center AI and sentiment analysis for improved customer experience
Bright Pattern, leading provider of omnichannel cloud contact center technology, today announces their placement as a leader in the 2017 Q3 GetApp Call Center Category
Bright Pattern partners with The Data Group to provide customers with real-time data solutions within the Bright Pattern platform, allowing businesses to access The Data Group database of caller profiles for superior business optimization
Bright Pattern, leading provider of omnichannel cloud contact center software, to sponsor the annual Call Center Week Conference and Expo, June 26-30, 2017, in Las Vegas, NV
Bright Pattern, leading provider of multichannel cloud contact center software, announces a new level of customer service automation using artificial intelligence enabled by IBM Watson cognitive technology
Bright Pattern, leading provider of multichannel cloud contact center software, to sponsor the annual Northeast Contact Center Forum (NECCF) Conference and Expo, June 13, 2017 at Gillette Stadium.
Bright Pattern, leading provider of multichannel cloud contact center software, to sponsor the 29th annual conference of Healthcare Call Centers, June 7-9, 2017 in Salt Lake City, UT
