Press Release
Bright Pattern Named “Hot Vendor” by Aragon Research
Vendors selected for the “Hot Vendor” report are noteworthy, visionary, and innovative.
December 14, 2022
Vendors selected for the “Hot Vendor” report are noteworthy, visionary, and innovative.
Bright Pattern rated higher than all competitors in areas including Implementation Time, ROI, Quality of Support, Ease of Doing Business, and Customer Satisfaction per leading customer review site.
A cloud-based omnichannel call center can allow you to meet people where they’re at, giving them the experience they desire.
Bright Pattern’s advanced omnichannel contact center platform and CX technology is recommended by Aragon Research for buyers looking for flexibility and to streamline their CX.
Bright Pattern to exhibit and speak at CCW Europe October 3-5 in Amsterdam
Gapcloud partners with Bright Pattern to provide cloud-based omnichannel contact center software to businesses and users, and deliver cost-effective Microsoft Teams integrations with the business’s contact center operations.
Bright Pattern Mobile allows remote and mobile employees, subject matter experts, and contact center agents to directly connect with customers on voice or digital channels.
One of the largest health insurance companies deploys Bright Pattern call center software in days to reach out to healthcare providers to review their credentials and expand their healthcare partner network.
Bright Pattern Rated #1 in four categories: highest rated Contact Center, Customer Engagement Solution, IVR, and Sales Dialer with a score of 10 out of 10 in each category.