Bright Pattern for third year has been selected by Customer Contact Week, the world’s largest customer contact event for the CCW Excellence Awards – following previous nominations for “Disruptive Technology of the Year” and “Omnichannel Solution of the Year”
Bright Pattern unveils natively-built Remote Assist, which improves remote workforce efficiency, lower issue resolution time, and improves ROI, at Europe’s largest IT Service Management Tradeshow, SITS London.
Turbocharge Matrix42 with an Omnichannel Communication Interaction Platform for
digital transformation, AI-powered automation, and remote service desk capabilities
Bright Pattern, leading provider of AI-powered omnichannel cloud contact center for innovative companies, deployed to personalize customer experience for two national wireless telecommunications companies in the U.S.
Bright Pattern, leading provider of AI-powered omnichannel cloud contact center for innovative companies, deployed to personalize customer experience for hotel and hospitality companies
Contact Center Solutions Now Available Through Several Carahsoft’s Federal, State and Local Government Contract Vehicles
Bright Pattern is leading a workshop and panel discussion with CX leaders from YMCA of the North, Randstad, and VIPdesk
Next Leadership Development Corporation launches revolutionary Community Communications Center, serving as an omnichannel information center to mitigate systemic racism and connect Black Boston residents with resources
Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality
