Web Chat for Contact Center

[ultimate_heading main_heading=”LIVE WEB CHAT FOR CUSTOMER SERVICE” heading_tag=”h1″ main_heading_color=”#ffffff” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:45px;” main_heading_margin=”margin-bottom:5%;” sub_heading_margin=”margin-bottom:5%;”][/ultimate_heading][ultimate_modal btn_size=”lg” btn_bg_color=”#ff9b05″ btn_bg_hover_color=”#ff9000″ btn_text=”REQUEST A DEMO” overlay_bg_opacity=”80″ init_extra_class=”demo-banner” img_size=”30″ img_close_background_color=”#a3a3a3″ btn_txt_color=”#ffffff” header_font_size=”desktop:24px;” header_line_height=”desktop:34px;” button_text_font_size=”desktop:18px;” button_text_line_height=”desktop:28px;” content_font_style=”font-weight:bold;”]



















    [anr_nocaptcha g-recaptcha-response]

    [/ultimate_modal][ultimate_modal btn_size=”lg” btn_bg_color=”#ff2605″ btn_bg_hover_color=”#ff0000″ btn_text=”GET A QUOTE” overlay_bg_opacity=”80″ init_extra_class=”quote-banner” img_size=”30″ img_close_background_color=”#a3a3a3″ btn_txt_color=”#ffffff” header_font_size=”desktop:24px;” header_line_height=”desktop:34px;” button_text_font_size=”desktop:18px;” button_text_line_height=”desktop:28px;” content_font_style=”font-weight:bold;”]







      [anr_nocaptcha g-recaptcha-response]

      [/ultimate_modal]

      LIVE WEB CHAT

      Live web chat streamlines customer service, helping agents to work efficiently and serve customers faster and better than ever before. After all, customers are happiest when they quickly reach the person who can solve their problem. Agents are only effective when they spend time on interactions that they are qualified to handle.

      Our call center software is designed to distribute inbound interactions to the correct person at your contact center. What’s more, our proactive chat features make it even easier for brands to reach out to customers with special offers. Conveniently, customers can switch to a VoIP or video call at any time during a live chat, for a seamless multichannel conversation. AI-driven automation, intelligent routing, and on-the-fly channel switching help customers and brands connect fast!

      [ultimate_heading main_heading=”BENEFITS FOR CUSTOMERS” heading_tag=”h3″ alignment=”left” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:32px;” main_heading_margin=”margin-top:25%;margin-bottom:10px;” sub_heading_font_size=”desktop:18px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;” main_heading_line_height=”desktop:42px;”]Transformation of Customer Relationship
      With live web chat, the customer space becomes more conversational and less transactional.

      Help Where You Need It
      From anywhere on your website, customers get targeted, timely service from skilled agents.

      Seamless Escalation to a Call
      Customers can start voice/video calls during the chat—talk, type, and share media concurrently.[/ultimate_heading]

      in-app customer support new
      [ultimate_heading main_heading=”BENEFITS FOR BRANDS” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”” icon=”icomoon-METALIC-offline_pin” icon_size=”” line_width=”200″ main_heading_style=”font-weight:bold;” spacer_margin=”margin-bottom:32px;” main_heading_font_size=”desktop:32px;” main_heading_margin=”margin-bottom:10px;” sub_heading_font_size=”desktop:18px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;” main_heading_line_height=”desktop:42px;”]Efficient, Automated Routing
      Our agent capacity model routes customers to the best agent, not just the first available agent.

      Reduction of Agent Workload
      AI and bots save precious time by automating requests and understanding customer needs.

      Higher Customer Satisfaction Rating
      Surveys and sentiment analysis provide actionable QM data for boosting customer experience.[/ultimate_heading]

      [ultimate_img_separator animation=”No Animation” animation_duration=”3″ animation_delay=”0″ animation_iteration_count=”1″ img_separator=”id^39052|url^https://www.brightpattern.com/wp-content/uploads/2015/07/omnichannel-self-service.png|caption^null|alt^omnichannel self service|title^omnichannel-self-service|description^null” img_separator_width=”desktop:1000px;tablet:1000px;tablet_portrait:750px;mobile_landscape:500px;mobile:300px;” img_separator_gutter=”40″][ultimate_heading main_heading=”Your Digital Transformation Starts Now” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”” icon=”Defaults-magic” icon_size=”” icon_color=”#ffffff” line_width=”200″ main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:32px;” main_heading_margin=”margin-top:30%;margin-bottom:10px;” sub_heading_font_size=”desktop:18px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;” main_heading_line_height=”desktop:42px;”]

      Bright Pattern packs everything you need to meet modern customer expectations:

      Continuous Omnichannel Conversations
      Connect with customers from your website, social media, Facebook page, SMS, and other applications, switching between channels on the fly.

      Intelligent Process Automation
      Quickly route customers to the highest skilled agents, using Natural Language Understanding and advanced contact identification.

      Instant Insights on Customer Behavior
      Let AI-driven sentiment and content analysis show you what customers want. See how changes in communications patterns impact your brand.

      [/ultimate_heading]

      Live Web Chat Key Features:

      [ultimate_carousel slides_on_desk=”3″ slides_on_mob=”3″ arrows=”off” dots_color=”#6d6d6d” dots_icon=”ultsl-radio-checked” item_space=”32″][ultimate_heading main_heading=”Automatic Distribution” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-random” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Automatically direct site visitors to the best agent to handle the chat, not just the first agent available[/ultimate_heading][ultimate_heading main_heading=”Agent Capacity Model” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-group users” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Determine how many chats, calls, and other media agents can handle concurrently using our agent capacity model[/ultimate_heading][ultimate_heading main_heading=”Omnichannel Scenarios” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-list-ul” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Scenarios can communicate with the customer by initiating prompts, collecting data, analyzing data, and sending replies[/ultimate_heading][ultimate_heading main_heading=”Instant Identification” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”icomoon-METALIC-contacts” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Tell our intelligent scenarios and bots how to identify contacts, assign priorities, and create a personalized experience[/ultimate_heading][ultimate_heading main_heading=”AI-Driven Suggestions” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-info-circle” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Give agents a little help—bots use deep content analysis and keyword extraction to suggest informed replies[/ultimate_heading][ultimate_heading main_heading=”Self-Service” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-lightbulb-o” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Free up agents’ time by letting chatbots handle frequent requests and answer common questions[/ultimate_heading][ultimate_heading main_heading=”Easy Escalation to a Call” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”WP-whatever-phonelink” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Resolve issues faster with one-touch upgrades to in-browser voice calls—talk and chat at the same time[/ultimate_heading][ultimate_heading main_heading=”On-the-Fly Channel Switching” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-mail-forward share” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Easily move the conversation from website to SMS/MMS, Facebook Messenger, LINE, Telegram, and Viber[/ultimate_heading][ultimate_heading main_heading=”Omnichannel Scenarios” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”WP-whatever-checklist” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Chats, voice calls, and workflows are driven by scenarios, with shared communication and integration/data access[/ultimate_heading][ultimate_heading main_heading=”Web Chat Built into Contact Center” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”WP-whatever-window software program” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]All your conversations—including web chat, SMS, and messenger—are accessible from the Agent Desktop[/ultimate_heading][ultimate_heading main_heading=”Canned Responses” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”icomoon-BRANKIC-time2″ icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Save agents precious time by saving banks of the most-used replies to questions and grabbing them at the ready[/ultimate_heading][ultimate_heading main_heading=”Knowledge Base” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-graduation-cap mortar-board” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Empower agents with information—stock your Knowledge Base with preapproved responses, training docs, and templates[/ultimate_heading][ultimate_heading main_heading=”Photo Messaging” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-image photo picture-o” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Exchange pictures during chat, and save them for later review in the customer’s contact details and activity history[/ultimate_heading][ultimate_heading main_heading=”Built-in Cobrowsing” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”icomoon-wp-browser” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]See exactly what people are talking about by viewing customers’ screens and mouse movements during a chat[/ultimate_heading][ultimate_heading main_heading=”Form Exchange” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”WP-whatever-people” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Let customers fill in the details and send completed forms securely without saving sensitive data in transcripts[/ultimate_heading][ultimate_heading main_heading=”Supervisor Monitoring” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-play-circle-o” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Keep tabs on all the agents on the team using call recording, screen viewing barge-in, and real-time KPIs[/ultimate_heading][ultimate_heading main_heading=”QM Tools” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-bar-chart bar-chart-o” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Help supervisors improve team performance with QM tools like chat transcript review, screen recording, and grading[/ultimate_heading][ultimate_heading main_heading=”Service Quality Management” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-line-chart” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Effectively measure and react to chat quality issues and get insights that support strategic decisions for all services[/ultimate_heading][ultimate_heading main_heading=”Omnichannel Insights” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-pie-chart” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Understand customer behavior and contact center performance using robust real-time and historical reports[/ultimate_heading][ultimate_heading main_heading=”Automatic Surveys” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-smile-o” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Learn how you can do better by gathering important intel from customers in a post-conversation survey[/ultimate_heading][ultimate_heading main_heading=”Transcripts and Recordings” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-file-audio-o file-sound-o” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Chat transcripts and call recordings can be saved and emailed to supervisors, agents, and  customers[/ultimate_heading][ultimate_heading main_heading=”Easy-to-Add Widgets” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-code” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Place personalized chat widgets anywhere on your website by simply copying and pasting our prefab HTML[/ultimate_heading][ultimate_heading main_heading=”Proactive Chat” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-comments” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Don’t wait for people to come to you—reach out to them directly with our proactive chat messages[/ultimate_heading][ultimate_heading main_heading=”Web Notifications” heading_tag=”h3″ spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#3f3f3f” icon=”Defaults-exclamation-circle” icon_size=”32″ icon_color=”#3f3f3f” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:24px;” sub_heading_font_size=”desktop:18px;” line_width=”200″ main_heading_margin=”margin-bottom:10px;” sub_heading_line_height=”desktop:28px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;”]Reduce the likelihood of abandoned chats by enabling web notifications to remind customers about their chat sessions[/ultimate_heading][/ultimate_carousel]
      [bsf-info-box icon=”Defaults-dollar usd” icon_size=”32″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”” icon_border_style=”solid” icon_color_border=”#ffffff” icon_border_size=”1″ icon_border_radius=”0″ icon_border_spacing=”60″ title=”PRICING” read_more=”box” link=”url:https%3A%2F%2Fwww.brightpattern.com%2Fcall-center-software-pricing%2F|title:Call%20Center%20Software%20Pricing||” hover_effect=”style_2″ pos=”top” title_font_style=”font-weight:bold;” title_font_color=”#ffffff” desc_font_color=”#ffffff” css_info_box=”.vc_custom_1564682007449{padding-top: 20% !important;}”][/bsf-info-box]
      [bsf-info-box icon=”Defaults-th-list” icon_size=”32″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”” icon_border_style=”solid” icon_color_border=”#ffffff” icon_border_size=”1″ icon_border_radius=”0″ icon_border_spacing=”60″ title=”OMNICHANNEL” read_more=”box” link=”url:https%3A%2F%2Fwww.brightpattern.com%2Fomnichannel-contact-center%2F|title:omnichannel%20call%20center%20software||” hover_effect=”style_2″ pos=”top” title_font_style=”font-weight:bold;” title_font_color=”#ffffff” desc_font_color=”#ffffff” css_info_box=”.vc_custom_1564682012623{padding-top: 20% !important;}”][/bsf-info-box]
      [bsf-info-box icon=”Defaults-puzzle-piece” icon_size=”32″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”” icon_border_style=”solid” icon_color_border=”#ffffff” icon_border_size=”1″ icon_border_radius=”0″ icon_border_spacing=”60″ title=”INTEGRATIONS” read_more=”box” link=”url:https%3A%2F%2Fwww.brightpattern.com%2Fintegrations%2F|title:Call%20Center%20Software%20integrations||” hover_effect=”style_2″ pos=”top” title_font_style=”font-weight:bold;” title_font_color=”#ffffff” desc_font_color=”#ffffff” css_info_box=”.vc_custom_1564682018078{padding-top: 20% !important;}”][/bsf-info-box]
      [bsf-info-box icon=”Defaults-list-ul” icon_size=”32″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”” icon_border_style=”solid” icon_color_border=”#ffffff” icon_border_size=”1″ icon_border_radius=”0″ icon_border_spacing=”60″ title=”FEATURES” read_more=”box” link=”url:https%3A%2F%2Fwww.brightpattern.com%2Fcall-center-software-features%2F|title:Call%20Center%20Software%20Features||” hover_effect=”style_2″ pos=”top” title_font_style=”font-weight:bold;” title_font_color=”#ffffff” desc_font_color=”#ffffff” css_info_box=”.vc_custom_1564682023614{padding-top: 20% !important;}”][/bsf-info-box]
      [bsf-info-box icon=”Defaults-cloud” icon_size=”32″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”” icon_border_style=”solid” icon_color_border=”#ffffff” icon_border_size=”1″ icon_border_radius=”0″ icon_border_spacing=”60″ title=”CLOUD-BASED” read_more=”box” link=”url:https%3A%2F%2Fwww.brightpattern.com%2Fcloud-call-center-software%2F|title:Cloud%20Call%20Center%20Software||” hover_effect=”style_2″ pos=”top” title_font_style=”font-weight:bold;” title_font_color=”#ffffff” desc_font_color=”#ffffff” css_info_box=”.vc_custom_1564682028292{padding-top: 20% !important;}”][/bsf-info-box]
      [bsf-info-box icon=”Defaults-trophy” icon_size=”32″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”” icon_border_style=”solid” icon_color_border=”#ffffff” icon_border_size=”1″ icon_border_radius=”0″ icon_border_spacing=”60″ title=”AWARDS” read_more=”box” link=”url:https%3A%2F%2Fwww.brightpattern.com%2Fbright-pattern-company%2Fawards-and-recognition%2F|title:awards||” hover_effect=”style_2″ pos=”top” title_font_style=”font-weight:bold;” title_font_color=”#ffffff” desc_font_color=”#ffffff” css_info_box=”.vc_custom_1564682033715{padding-top: 20% !important;}”][/bsf-info-box]
      [ultimate_heading main_heading=”SEE WEBCHAT FEATURES IN ACTION” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#ffffff” icon=”Defaults-desktop” icon_size=”” icon_color=”#ffffff” line_width=”200″ main_heading_style=”font-weight:bold;” spacer_margin=”margin-bottom:20px;” sub_heading_font_size=”desktop:18px;” sub_heading_line_height=”desktop:28px;”]

      We are happy to answer questions, discuss specific workflows and requirements on a live presentation online, describe core benefits, or set up a pilot project to trial our applications without paying any license fees. Let Bright Pattern’s call center solution help you change the pattern of customer service

      [/ultimate_heading][ult_buttons btn_title=”GET MORE INFO NOW” btn_link=”url:https%3A%2F%2Fwww.brightpattern.com%2Frequest-a-demo%2F|title:request%20a%20demo||” btn_align=”ubtn-center” btn_title_color=”#ffffff” btn_bg_color=”#ff9b05″ btn_hover=”ubtn-center-dg-bg” btn_bg_color_hover=”#ff9b05″ btn_title_color_hover=”#ffffff” icon=”Defaults-eye” icon_size=”32″ icon_color=”#ffffff” btn_icon_pos=”ubtn-sep-icon-right-push” btn_border_style=”solid” btn_color_border=”#ff9b05″ btn_color_border_hover=”#ff9b05″ btn_border_size=”2″ btn_radius=”0″ btn_font_size=”desktop:18px;”]