Bright Pattern partners with Zappix to deliver modern on-demand customer service and omnichannel contact center capabilities
Out of over 100 products evaluated by Gartner, Bright Pattern Contact Center scored above legacy vendors including Genesys PureCloud, NICE inContact CXone, Five9, Aspect, and RingCentral in annual FrontRunners Call Center Quadrant
Bright Pattern, leading provider of omnichannel cloud contact center software, announces inclusion in G2 Crowd’s Contact Center Infrastructure Report, ranking above industry leaders including Five9, NICE inContact, Avaya Aura, Aspect, and 8×8 for overall customer satisfaction
Bright Pattern to Present “Keys for Creating and Measuring Great Omnichannel Journeys” at Customer Contact Week Vegas 2019
Bright Pattern partners with Toga to deliver a modern, cloud-based contact center solution that is powerful yet easy to use and customize to meet unique business needs
Bright Patten, leading provider of omnichannel cloud contact center software to present omnichannel benefits at the annual NECCF Conference and Expo
Bright Pattern partners with Promero to deliver a modern, cloud-based contact center solution that is powerful yet easy to use and customize to meet unique business needs.
Bright Pattern, a leading provider of omnichannel cloud contact center software for innovative companies, today announced the availability of Bright Pattern Contact Center on Microsoft AppSource, an online cloud marketplace providing tailored line-of-business solutions
VIPdesk, leader in outsourced customer service, selected as finalist for 2019 Excellence in Customer Service Award
