Press Releases
Contact Center AI: A Practical Perspective
SAN FRANCISCO, Calif. – 6 May 2024 Contact centers are integral to generating leads, nurturing customer loyalty, and driving revenue, which makes them central to
May 6, 2024
SAN FRANCISCO, Calif. – 6 May 2024 Contact centers are integral to generating leads, nurturing customer loyalty, and driving revenue, which makes them central to
SAN FRANCISCO, Calif. – 30 April 2024 As customer experience becomes a key competitive differentiator, demand for scalable and intuitive contact center solutions is rising.
SAN FRANCISCO, Calif. – 24 April 2024 Modern contact centers have evolved significantly from their early days of handling only voice calls and physical mail.
SAN FRANCISCO, Calif. – 22 April 2024 Business leaders are constantly seeking ways to enhance efficiency, increase revenue, and stay ahead of the competition while
This strategic partnership marks a pivotal moment in our commitment to delivering unparalleled customer experiences. It will not only benefit our companies but also provide immense value to our customers.
Customers are assured a reliable and safe experience using Bright Pattern’s
contact center solutions which have passed security and quality standards
established by Microsoft.
Bright Pattern wins top TrustRadius awards: Best of Value, Best of Relationship, and Best of Feature Set for cloud contact center providers.
Bright Pattern is announcing an official partnership with leading solutions provider and distributor emt Distribution. It is owned by emt Holding, a European holding company with over 28 years of experience.
Bright Pattern has the pleasure of announcing a new partner, a Portuguese contact center software solutions provider: Grupês. At Grupês, their goal is to provide the most robust and helpful industry solutions for businesses and financial market rooms.