Next Leadership Development Corporation launches revolutionary Community Communications Center, serving as an omnichannel information center to mitigate systemic racism and connect Black Boston residents with resources
Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality
Bright Pattern’s Omnichannel Interaction Platform complements existing ITSM solutions like ServiceNow, Matrix 42, BMC, and Ivanti so ITSM and ESM executives can achieve goals to add digital channels, automation, and AI.
Bright Pattern partners with German-based SOGEDES to deliver intelligent and creative customer experience solutions to clients in the DACH market to improve the way they deliver customer service.
Bright Pattern to deliver presentations on omnichannel and what’s next at CCW Berlin on 28 February to 2 March.
Bright Pattern surpasses 500 customers, achieves #1 ranking by customers, and releases the industry’s only Omni-Enterprise CXTM solution with Bright Pattern Mobile
Bright Pattern Contact Center, capable of easily integrating with Microsoft business solutions, is now available on the Microsoft AppSource.
Vendors selected for the “Hot Vendor” report are noteworthy, visionary, and innovative.
Bright Pattern rated higher than all competitors in areas including Implementation Time, ROI, Quality of Support, Ease of Doing Business, and Customer Satisfaction per leading customer review site.
Bright Pattern’s advanced omnichannel contact center platform and CX technology is recommended by Aragon Research for buyers looking for flexibility and to streamline their CX.
Bright Pattern to exhibit and speak at CCW Europe October 3-5 in Amsterdam
Gapcloud partners with Bright Pattern to provide cloud-based omnichannel contact center software to businesses and users, and deliver cost-effective Microsoft Teams integrations with the business’s contact center operations.
