News and Press Releases

Bright Pattern partners with The Data Group to provide customers with real-time data solutions within the Bright Pattern platform, allowing businesses to access The Data Group database of caller profiles for superior business optimization

Bright Pattern, leading provider of omnichannel cloud contact center software, to sponsor the annual Call Center Week Conference and Expo, June 26-30, 2017, in Las Vegas, NV

Bright Pattern, leading provider of multichannel cloud contact center software, announces a new level of customer service automation using artificial intelligence enabled by IBM Watson cognitive technology