Bright Pattern, #1 for ROI and fastest to deploy based on BPO customer reviews, is the innovative choice for BPOs trying to grow customer base and digitally transform the customer experience
Bright Pattern continues growth in all regions with record bookings for four consecutive quarters, adding new enterprise customers and innovative SMBs from all industries
Innovative companies in all global regions are using Bright Pattern to provide effortless customer experience on popular messaging apps including Facebook Messenger, Twitter, WeChat, WhatsApp, LINE, Viber, and Telegram
G7 Strategy Group improves the efficiency of outbound campaigns reaching over 2 million constituents in record time for the 2020 census
COVID-19 vaccine appointment hotline deployed in record time – 23 hours – by Atento and Bright Pattern with an agreement for 1500 agents
One of the world’s largest food and beverage companies chooses Bright Pattern Contact Center over Genesys and Avaya for its Latin American contact centers to fuel growth
Bright Pattern launches Mobile Desktop App to allow contact centers to effortlessly manage omnichannel customer conversations from their mobile phone and bring seamlessly experts from outside the contact center into customer conversations
A large health insurance company provides personalized outreach with improved remote agent capabilities while eliminating downtime with new self-diagnosis features that resolve remote workforce connectivity issues
Zerorez Atlanta, a fast-growing carpet cleaning company, deploys Bright Pattern Cloud Contact Center to support customers over traditional and digital channels with a 100% remote workforce
