Bright Pattern improves contact center quality management processes, training, and customer experience with the deployment of omnichannel cloud contact center software and omnichannel quality management
Global Human Resource Employment and Recruitment Agency Deploys Bright Pattern Omnichannel Interaction Platform to Enhance Their IT Service Management and Enterprise Service Management
Bright Pattern, leading provider of AI-powered omnichannel cloud contact center for innovative companies, records over 100% bookings growth, named leader in CCaaS reports by Frost & Sullivan and Omdia
One of the largest outsourcers in Japan trusts Bright Pattern and CBA for their transition to the cloud to cut call center costs and add omnichannel customer service
Major Retailer Deploys Bright Pattern Contact Center and Everise AI and Conversational IVR To Resolve Contact Center Issues Resulting From the COVID-19 Pandemic
Bright Pattern partners with Visual Contact to deliver a modern, cloud-based contact center solution that is powerful yet easy to use and customize to meet unique business needs
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Bright Pattern increases contactability, close rate for new business, and customer satisfaction for Vivax with the deployment of advanced omnichannel cloud contact center software
Omdia, formerly known as Ovum, names Bright Pattern the Company to Watch in Recent Contact Center Buyer’s Guide
