San Bruno, CA (PRWEB) June 02, 2014
Organizers of the 15th Annual Call Center Week conference have named Bright Pattern a Call Center Week Awards finalist for excellence in the contact center industry.
Bright Pattern, a next-generation cloud contact center innovator, is a leading contender for the Best Technology Solution Provider award, with the winner to be announced at the premier contact center industry conference in Las Vegas, Nevada next week cloud contact center innovator, is a leading contender for the Best Technology Solution Provider award, with the winner to be announced at the premier contact center industry conference in Las Vegas, Nevada next week.
In ranking Bright Pattern as a finalist, the award judges evaluated, among other considerations, the company’s innovative platform that provides partners and contact center customers the flexibility to deploy how they want, (SaaS, private cloud, hybrid), and build and differentiate their omni channel solution by essentially custom ‘skinning’ the core contact center functionality with add-on applications.
The Bright Pattern platform provides contact center operators with the ability to develop one-of-a-kind applications that enable service differentiation, distinct competitive advantage, or solve unique business problems. Several Bright Pattern customers have successfully leveraged the platform to introduce new lines of business and grow revenue.
Call Center Week takes place at the Mandalay Bay Resort and Casino, Las Vegas, Nevada, June 9th through 13th.
Visit Bright Pattern on the Expo Hall floor at booth #35.
https://youtube.com/watch?v=5zziZmTGJsU